Phoenix Kia Customer Reviews & Ratings at Earnhardt Kia Dealer

pmcn56 12 Aug 2018

Overall this was a very good experience. It helped that I had done a lot of research into both the cars and the dealers. I had already decided I wanted a new Soul based on reviews, the value for the money and the warranty. My daughter had just bought her new Elantra at Earnhardt Hyundai in Avond...ale and had a very good experience. I have had some very bad experiences at dealers so the dealer reviews were very important to me. I was treated very well by all the staff. My salesman Jason Jordan was great. He wasn't pushy and he answered all my questions honestly. We had come in the night before and a storm had knocked out the power. The Sales Manager Scott Potter had given my wife his card and told us to come back the next night and he would help us out which he did. The Finance Manager Jay Morgan was also great. He offered the extra charge coverages but didn't try to push us into them. There were only 2 reasons I gave 4 stars instead of 5. The price was a little higher than what I was hoping to get and it took longer to get to see Jay to close the deal. All in all it was a very good experience and I love my Soul. I would definitely recommend Earnhardt Kia. Show more

5 rate

Proud kia owner 08 Aug 2018

We knew what we wanted. Vince found it. Got a great payment and service plan. The car was for my picky wife. Even made her happy. Only draw back was they need more comfortable chairs while we we doing our wheeling and dealin

5 rate

Sus 05 Aug 2018

From the moment I walk in, I'm greeted with kindness. Todd McLennan is professional, polite, and listens to my wants and needs! Awesome dealership!!

5 rate

MMcSherry 27 Jul 2018

Michele M. - My salesperson Maryann G. was extremely knowledgeable and a pleasure to work with. She helped me lower my payment and get a new car!

5 rate

Martha 27 Jul 2018

Excellent service and work completed on time! Shuttle service is great and also schedules timely service. I was impressed by the swiftness of getting my car in and fixed.

5 rate

ESTER Marton 25 Jul 2018

2 stars is for the kids waiting area. All chairs very dirty and smelled like dirty ashtray. Please scrub clean or replace. Thank you. Was there with my kid and she didn't want to touch anything.

5 rate

Bernie B 25 Jul 2018

I found a sales person (Maryann G.) to be honest, knowledgeable, and courteous. She explained and answered all of my questions and helped me make the right decisions on my purchase. Maryann is the “the one” to see if you are in the market for a new or used vehicle. She is a true winner and so wi...ll you be, on your next car purchase. Show more

5 rate

Brad L 24 Jul 2018

They do a good job. Wouldn't take my Kia anywhere else. I like the follow up report they give you. I like that they do the service without trying to sell you a bunch of stuff you don't want.

5 rate

AD 24 Jul 2018

I will never go anywhere else to buy a car or get my car's oil changed. I love my Kia and plan to own it and others for many more years to come.

5 rate

Greenie 16 Jul 2018

I came from Tucson to save on a new lease. Earnhardt came through on everything promised. I would highly recommend internet manager Ron Monaco. Very professional dealership!

5 rate

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